tk111 live Privacy Policy

tk111 live collects various types of information to provide its services. This information falls into two categories: information you provide directly, and information collected automatically.

1.1 Information You Provide Directly

When you register an account or use our services, we may collect the following information:

• Full name, date of birth, and nationality
• Valid email address and mobile number
• A copy of a government-issued ID for identity verification (NID or passport)
• Mobile banking details for deposits and withdrawals (bKash, Nagad, Rocket account numbers)
• A password set by the user for security purposes

1.2 Information Collected Automatically

When you browse our platform, certain information is collected automatically:

• Device and browser type, operating system
• IP address and approximate geographic location
• Time and duration of site visits, pages visited
• Session data collected via cookies and similar tracking technologies
• Gaming history: records of bets placed, wins, and losses

1.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may occasionally collect supporting information from approved third-party verification services.

tk111 live uses collected information only for specific and legitimate purposes. We never sell your information commercially.

2.1 Account Management and Service Delivery

• Creating and managing accounts and ensuring secure login
• Processing deposits, withdrawals, and financial transactions
• Activating gaming services, bonuses, and promotions
• Managing VIP membership and cashback benefits
• Providing 24/7 customer service and live chat support

2.2 Security and Compliance

• Identity verification and age confirmation (21+ age verification)
• Preventing fraud, money laundering, and unauthorized access
• Detecting multiple accounts
• Enforcing responsible gaming policies

2.3 Service Improvement

• Analyzing user experience to improve the quality of the platform
• Displaying relevant promotions and offers
• Identifying and resolving technical issues
• Effectively implementing our Responsible Gaming Policy

tk111 live strictly protects user privacy. We do not share your personal information with third parties except in the following limited circumstances:

3.1 Service Provider Partners

We work with trusted third-party service providers for payment processing, identity verification, and technology operations. These partners receive only the information necessary to perform their designated services and are also bound by strict confidentiality obligations.

3.2 Legal Obligations

We may be required to disclose information to authorities in order to comply with court orders, lawful requests from law enforcement agencies, or applicable law.

3.3 Business Changes

In the event of corporate restructuring, merger, or acquisition, user information may be transferred. We will notify users in a timely manner before any such change.

3.4 No Sale of Information

tk111 live does not sell your personal information to marketing companies or advertisers under any circumstances. This is a non-negotiable condition of our policy.

4.1 Retention Period

We retain your information for as long as your account is active and for as long as necessary to provide our services. Even after an account is closed, certain information may be retained for a defined period to meet legal compliance and financial record-keeping requirements.

4.2 Technical Security Measures

tk111 live takes the following measures to keep your information secure:

• SSL (Secure Sockets Layer) encryption — ensures protection while data is in transit
• High-grade encryption methods for sensitive information
• Two-factor verification (OTP) for account access
• 24/7 server monitoring to detect unauthorized access
• Regular security audits and vulnerability testing
• Strict data access policies for staff

4.3 Payment Information Security

Keeping your bKash, Nagad, or Rocket account information secure is our top priority. Sensitive payment data is stored in encrypted form and is accessed only for the purpose of processing authorized transactions.

tk111 live uses cookies and similar technologies to improve your experience on the platform.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and carry out the basic functions of the platform.
• Performance Cookies: Monitor site speed and responsiveness to improve service quality.
• Functionality Cookies: Remember your language preferences and personalized settings.
• Analytics Cookies: Analyze overall user behavior to help plan new features.

5.2 Cookie Controls

Cookies can be managed from your browser settings. Please note that disabling essential cookies may prevent some basic features of the platform from working properly.

You have the following rights over your own information, which you may exercise at any time:

6.1 Right to Access and Correction

You may request a copy of the information we hold about you. If any information is incorrect or incomplete, you may request a correction. Many details can be updated directly from the profile section by logging into your account.

6.2 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a defined period where there are legal obligations or ongoing disputes to resolve.

6.3 Right to Restrict Processing

You may place restrictions on how your information is used for specific purposes. You may request to opt out of marketing communications at any time.

6.4 How to Exercise Your Rights

To exercise any of the rights above, contact us via our 24/7 live chat or by email: [email protected]

For more information on common questions and your rights, visit the FAQ section.

Responsible gaming at tk111 live is a central part of our core policy. To this end, we analyze users' gaming patterns to identify harmful behavior and provide active support where needed.

Through gaming data analysis, we can detect early signs of gambling addiction and advise users to take a break or set a temporary pause. Our gaming limit-setting and self-exclusion features are available directly from account settings.

This platform is intended for individuals aged 21 and above only. Information collected during age verification is used solely for that purpose.

8.1 Policy Updates

tk111 live may revise this Privacy Policy as needed. For significant changes, a notification will be sent to your registered email and the updated date will be shown on this page. Continued use of the platform after any changes will be taken as acceptance of the revised policy.

8.2 Contact Methods

For any privacy-related questions, concerns, or requests to exercise your rights:

• 24/7 Live Chat Support (in Bengali and English)
• Email: [email protected]

Our support team is always ready to assist you in both Bengali and English.