For ages 21 and above

tk111 live Responsible Gambling

Keep gambling a form of entertainment — not a source of stress. Stay in control and keep yourself safe.

Only those aged 21 or above may participate

Why is responsibility important?

tk111 live believes that betting and casino entertainment is enjoyable only when players stay within their own limits. Most people do it purely for fun — but in some cases a gambling habit can reach a harmful level. We want every user of ours to stay aware and take the right steps when needed.

Our Terms and Conditions clearly state that the minimum age to participate at tk111 live is 21. Anyone below this age is strictly prohibited from creating an account or taking part in any betting activity. We ask that you ensure the younger members of your household cannot access your account — keep your password secure and do not leave your device unlocked for others.

Enjoy the experience of playing rather than chasing money. Repeatedly betting to try to recover lost funds is a dangerous habit. You will find more questions and answers on responsible gambling in our FAQ section. If you ever feel you are losing control, use the tools provided on this page or seek support — do not delay.

Under our site's Privacy Policy, your personal information and play history are fully protected. Keep a regular eye on your account activity and let our support team know if you notice anything unusual.

Tools to keep yourself safe

tk111 live provides a number of practical safety tools. Using these, you can keep your gambling habits under control.

Set Deposit Limits

Set a maximum daily, weekly or monthly deposit amount. Once this limit is reached, no further deposits can be made.

Financial Control

Session Timeout

Decide in advance how long you will play in one session. When the set time is up, the session will automatically pause.

Time Control

Self-Exclusion

You can temporarily suspend your account for a set period — from 7 days up to a longer-term break.

Account Break

Review Play History

How long you played, how much you deposited and how much you lost — all of this information is available from your account panel at any time.

Transparency

Set Bet Limits

Set a maximum bet per round or match so you do not lose too much in a single session.

Bet Control

Reality Check Messages

A message will appear on screen at set intervals — reminding you how long you have been playing and whether you need to take a break.

Awareness

  To activate these tools, go to your account settings or get help from our support team via 24/7 live chat.

Warning signs of problem gambling

Ask yourself honestly whether any of the following applies to you. These may be early warning signs.

  • You keep betting to try to win back money you have lost — each time thinking "it will work out this time".
  • You feel restless, irritable or uncomfortable when you are not betting.
  • You are hiding your gambling from family or people close to you.
  • You are spending money meant for food, bills or essential expenses on gambling.
  • You cannot stop playing once you have exceeded your set time or budget.
  • You are spending time gambling while avoiding work, studies or family responsibilities.
  • After a big win, you put all the money back into betting instead of withdrawing it.

Remember: If these signs appear, it is not a sign of weakness — it is a chance to become aware. The sooner you act, the easier it will be to bring the situation under control. Seek help without feeling ashamed.

Habits for healthy gambling

Following these simple rules will keep your gambling experience positive at all times.

01

Stick to a budget

Decide in advance how much money you will spend on gambling each week or month and do not go beyond that limit. Money used for betting should always be money you can afford to lose.

02

Track your time

Set a timer on your phone. Do not play for more than two hours at a stretch — take a break, drink some water, go for a short walk. Staring at a screen for too long reduces your judgement.

03

Keep your expectations realistic

Casino and slot games run on probability — a big win is not guaranteed. Do not think of gambling as a source of income; it is entertainment.

04

Do not gamble under stress

Betting when you are feeling down, tired or angry increases the risk of making poor decisions. Avoid playing when you are in that state.

05

Let your family know

When the people close to you at home are aware, they can keep a watchful eye on your gambling habits and be there for you if needed.

Where to find support

If you are experiencing difficulties, you do not have to face them alone. Get support from the sources below.

tk111 live Live Chat

Our support team is active seven days a week, twenty-four hours a day. Support is available in both Bengali and English. Contact live chat for self-exclusion or to set limits as well.

24/7 Live Chat

Email Support

You can send any responsible gambling request — account break, limit changes or advice — by email. Our team will respond as quickly as possible.

Family and Professional Counselling

Talking to family and friends can be a first step. Reach out to a professional mental health counsellor — this service is available in Bangladesh at both government and private levels.

tk111 live's commitment

We want our platform to be safe and enjoyable for everyone. We make no compromise on three things: age verification, clear information and effective safety tools. If we suspect a player is under 21, we reserve the right to investigate and close their account. Responsible gambling is not just a policy for us — it is the core foundation of our service.

Responsible Gambling FAQ

To take part in casino, slots and all types of betting at tk111 live, users must be at least 21 years old. Creating or using an account by anyone under this age is strictly prohibited. We reserve the right to verify identity when required.

You can request self-exclusion directly from your account settings. Alternatively, you can let our support team know via 24/7 live chat or email and they will act promptly. The break period can be set from 7 days up to a longer duration. No promotional communication will be sent during the exclusion period.

Yes, but there is a set waiting period before a limit can be increased — so the decision is not made on impulse. Reducing a limit takes effect immediately. This rule is deliberately designed so that players can keep themselves protected.

If a family member shows signs of problem gambling, start by talking to them calmly. Let them know that seeking help is not a weakness. If needed, suggest they speak with a professional mental health counsellor. You can also contact our support team — we will guide you on the right steps to take.

No. Casino games and slots carry a house edge over the long term, so making a regular profit is not realistic. The same risk applies to cricket or other sports betting — most bettors lose money over time. It is best not to include gambling in any income plan.

Yes. If you feel you need to permanently close your account, submit a request via live chat or email. We will close the account and begin the process of returning any remaining balance.